Create a free account, browse and compare verified therapists, choose one, pick a time and pay. You then meet by video or audio and can message between sessions. You stay in control of who you work with.

No. You can look at every profile straight away. If you would like help narrowing things down, tell us what you are looking for and we will suggest matches, but the choice is always yours.

It is common to need a few conversations to know. You can end your care at any time and choose someone else. Your account and history stay with you.

Yes. The website works on any device, and the mobile app gives you the same features, including video sessions, messaging and reminders, with one shared account.

The price is shown on every profile and again before you confirm a booking. There are no hidden charges. Current session prices and plans are on the pricing page.

Sessions are 50 minutes. At the time of your appointment, open it in the app or on the website and select Join. You can usually join a few minutes early.

Yes, within the notice window shown when you book. Cancelling closer to the start time is recorded as a late cancellation, and you cannot reschedule inside that window. You will be told exactly what applies before you confirm.

If something went wrong with a session or a charge, contact support and we will review it. Subscriptions renew until you cancel, and you keep access until the end of the period you have paid for.

Only you and your therapist. Messages, journal entries and session notes are encrypted, and our administrators cannot read them. Your journal is private unless you choose to share an entry.

Therapists submit their licence and qualifications, and our team verifies them before their profile is listed. Credentials are re-checked when they expire.

No. If you or someone else is in immediate danger, contact your local emergency number. The Get help now link at the top of every page lists support lines.

You can request deletion from your account settings or from the delete account page. We remove or anonymise your personal information, except for records we are required by law to keep.

Create a therapist account on the website or in the app, complete your profile and upload your licence and qualifications. Our team reviews them, usually within a few working days, and you go live once approved.

There is no listing fee. A commission applies to completed paid sessions. The rate is shown in your agreement before you accept clients, and your earnings page shows each session and what you receive.

Yes. You set your weekly hours, add time off whenever you need it and can pause new clients at any time. Clients can only book inside the hours you publish.

Clients pay when they book. Completed sessions appear in your earnings with the commission and your share worked out for you. Payout timing depends on the payment provider set up for your region.